You Need Ops If…

Your company is facing business disruptions due to a merger or acquisition, new compliance regulations,

or poor employee retention – and, you’re leaking profits.

What We Offer

Process Improvement

Working with you, OPS will define process improvement through:

  • Task alignment
  • Process maps
  • Organizational redesign
  • Feedback mechanism

Metric Creation

OPS helps your company:

  • Determine critical success factors
  • Create management dashboards
  • Implement metrics driven plans
  • Develop compliance metrics

Improve Employee Retention

Our proven methodology will get your teams merged & headed towards business growth to:

  • Elevate employee engagement
  • Reduce turnover costs
  • Improve profitability
  • Provide team/individual training and coaching
our solutions

What We Do


OPS will collaborate with your team to design processes to translate your strategy into concrete action plans with achievable outcomes. We use proven team development techniques to strengthen your staff and create succession paths for each role.


Experience in process management, metric creation, and team development uniquely positions OPS to help your organization achieve its goals using proven process feedback mechanisms.


Long after our engagement ends, the execution of your strategy, with our processes will be sustainable.

What’s your next move?

Meet our founder.

Learn about OPS.

Get Started Today

Meet Karen

Learn More About OPS

Operational Performance Success (OPS) works with your frontline managers and staff to move strategy to delivery. How we deliver.

Karen was recently featured on Nail the Sale. Listen to the episode here.

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